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Delivery and Returns

Term & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Klassy Canine Bakery’s relationship with you in relation to this website.
The term “Klassy Canine Bakery” or “us” or “we” refers to P. N. and S.J. Mathias, trading as Klassy Canine Bakery, owners of the website whose registered office is 36 Broomhill, Tiverton, EX16 5AR. The term “you” refers to the user or viewer of our website.

Website disclaimers

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
Every effort is made to keep the website up and running smoothly. However, Klassy Canine Bakery takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Placing an Order

Each order you place shall be deemed to be an offer by you to purchase the goods and/or services specified within it .

Acceptance of your order

When you place an order with Klassy Canine Bakery, we will send you confirmation containing the details of your order. Confirmation of your order means that we have received your order, and does not mean that we have accepted your order. We must receive payment of the price of the goods and delivery charges before we can accept your order. We reserve the right to refuse any order. You will receive an email when your order has been accepted (your order status will be changed to ‘Processing’), and an email once your order has been dispatched (your order status will be changed to ‘Completed’).

Pricing and Item Detail

We try to ensure that all our prices are correct, however we reserve the right to discontinue or temporarily withdraw an advertised item and to change prices where necessary. If this affects your order we will contact you as soon as possible and give you the opportunity of reconfirming your order at the correct price, selecting an alternative product, or receiving a refund.


You can order securely and confidently 24 hours a day with PayPal. Their secure server and software ensures that your personal information is encrypted and protected. We also accept orders by telephone on 01884 255584 between 9am and 6pm UK time.


This privacy policy sets out how Klassy Canine Bakery uses and protects any information that you give Klassy Canine Bakery when you use this website. Klassy Canine Bakery is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We do not disclose information about you or your gift recipients to third parties, unless required by law. The information that we collect when you place an order allows us to fulfil your order in good faith. This site makes use of secure sockets layer (SSL) to encrypt all of your personal information. The personal information we collect about you may include: Your name, Your address, Your telephone numbers, Your email address. In addition to this we may keep records of activity on our site. These records DO NOT allow us to monitor individual visitors. We can however note IP address, country of origin and what pages are being accessed. We would do this to ensure that our Website is performing correctly and to identify ways in which we may improve our service. You may ask us to provide you with details of the information we keep about you. Please email for more information.

Links to and from other websites

Our website may contain links to enable you to visit other websites of interest easily. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may not create a link to this website from another website or document without Klassy Canine Bakery’s prior written consent.

Copyright notice

This website and its content is copyright of Klassy Canine Bakery – © Klassy Canine Bakery 2013-2019. All rights reserved.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may print or download to a local hard disk extracts for your personal and non-commercial use only.
You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.